In case of an emergency, the first witness must analyze the situation as soon as possible. If the situation seems to be urgent, request for an immediate rescue and then conduct first aid.

• Analyze the Situation
• Request for an Immediate Rescue
• Conduct First Aid

Emergency patients who need first aid

Emergency Call

• Call 119 and request for an immediate rescue.
• After a rescue call, start first aid.
• If there are other witnesses, notify the SNUHSC, night duty, or campus police officer.

Campus	Service	Contact Number	Hours
Gwanak	119 Emergency Service	119	24 hours
	SNU Health Service Center (day time)	02-880-5338	9:00-18:00 (Monday to Friday)
	Night Duty (night time)	02-880-5181 02-880-5182	18:00 ~ next day 9:00 (Monday to Friday) 24 hours (Holiday)
	Campus Police	02-880-8119	24 hours
Yeongeon	119 Emergency Service	119	24 hours
	Yeongeon branch (day time)	02-740-8108	9:00-18:00 (Monday to Friday) * Lunch break  12:00-13:00
Suwon	119 Emergency Service	119	24 hours
Pyeongchang	119 Emergency Service	119	24 hours

Psychiatric Emergency Call

In case of suicide, self-injury, violent action, or acute psychopathy, call the following numbers.

Service	Contact Number	Contents	Hours
SNUHSC mental health clinic	880-5347	Mental health clinic treatment	9:00 ~ 18:00
SNU 24-hour helpline (SNU Call)	880-8080	Emergency counsel or notification	24 hours
Gwanak-gu mental health center	879-4911	Emergency counsel or notification, response	9:00 ~ 18:00
Suicide prevention hotline	1577-0119	Emergency counsel or notification, response	24 hours
Fire station/police office	119 or 112	Emergency notification, response	24 hours

Emergency Report Lists

1. Cause of the accident, patient’ condition (consciousness, external injury, etc.)
2. Place of the accident (building address, room number, etc.)
3. Dangerous situation around the patient (fire, accident, dangerous materials, etc.)
4. Number of patient(s)
5. Name and contact number of reporter (phone number, etc.)

Classification of Emergency

• Based on the severity, emergency patients can be classified as following:
• Stage 1. Urgency -- Requiring an immediate cardiopulmonary resuscitation
• Stage 2. Emergency -- Delayed treatment can lead to an urgent condition
• Stage 3. Sub-emergency -- Fast treatments are needed, but do not require urgent or emergent treatment

Classification		Definition	Symptoms or Condition	Action
Stage 1	Urgency	An immediate cardiopulmonary resuscitation is required. If delayed, loss of life or organ function is possible.	Cardiac arrest Acute myocardial infarction Airway obstruction Dyspnea/Apnea Unconsciousness Drowning Anaphylaxis (difficulty breathing/shock) Addiction/poisoning (unconscious)	Call 119 immediately → Prompt First Aid → (Contact the SNUHSC) *Cardiac arrest: CPR → After the rescue team arrived, transfer to a hospital
Stage 2	Emergency	An emergent treatment is required. Delayed treatment can lead to an urgent condition.	Chest pain Coronary heart disease Asthma with difficulty breathing Severe bleeding Severe pain Femur fracture Open fracture Suspicion of spinal cord injury Multiple trauma Cutting accident Severe burns Electric shock Limb paralysis/aphasia Seizure Addiction/poisoning (conscious) Suicide/self-harm Violent behavior	Call 119 immediately → (Contact the SNUHSC) → Prompt First Aid → After the rescue team arrived, transfer to a hospital
Stage 3	Sub-emergency	Fast treatments are needed, but do not require urgent or emergent treatment	Minor trauma/bleeding/injury/burn Simple fracture Joint dislocation/sprain Mild pain (chest, abdominal, headache, etc.) Bee sting Seizures/syncope (conscious)	Conduct First Aid → Contact the SNUHSC or visit (02-880-5338)

Emergency Response Plan

• For an urgent or emergency case, call 119 immediately and then conduct first aid

  A sub-emergency patient may visit the SNUHSC after first aid has been delivered.